Feedback

Am I insured incase of a damage?
In the unlikely event of a damage, you do not have to worry as you are protected from any serious harm. All of our cleaners are covered by our liability in...
Wed, 27 Nov, 2019 at 6:13 PM
Something was damaged. What should I do?
We are very sorry that something has been damaged! All of the providers are covered by our liability insurance which covers all damages above £310 up to £4...
Wed, 27 Nov, 2019 at 6:14 PM
How can I give my cleaner feedback?
You can give your cleaner feedback directly or you can leave them a review by logging into your account and clicking on a past booking. You'll then be ...
Wed, 27 Nov, 2019 at 6:15 PM
I was unhappy with the quality of the clean, what now?
In the unlikely event that you are not happy with your booking, please send us an email to info@helpling.co.uk within 48 hours of your booking taking place...
Wed, 27 Nov, 2019 at 6:17 PM
My cleaner has not shown up, what should I do?
In the unlikely event that your cleaner has failed to attend your booking on time, please firstly attempt to reach out to the cleaner through the messaging ...
Wed, 27 Nov, 2019 at 6:18 PM
What happens if the cleaner needs less or more time than I booked?
If the original duration of the booking is no longer suited, just let us know and we'll amend the booking for you and refund any additional charges (if...
Wed, 27 Nov, 2019 at 6:19 PM