In the unlikely event of a serious damage, you do not have to worry as you are protected from harm. All of our cleaners are covered by our liability insuran...
Thu, 10 Aug, 2023 at 5:07 PM
We are very sorry that something has been damaged! All of the providers are covered by our liability insurance which covers all damages above €500 up to €5,...
Tue, 7 Feb, 2023 at 6:49 PM
You can give your cleaner feedback directly or you can leave them a review by logging into your account and clicking on the pop-up that will appear. You&#...
Thu, 10 Aug, 2023 at 5:10 PM
In the unlikely event that you are not happy with your booking, please send us an email to info@helpling.co.uk within 48 hours of your booking taking plac...
Thu, 10 Aug, 2023 at 5:11 PM
In the unlikely event that your cleaner has failed to attend your booking on time, please firstly attempt to reach out to the cleaner through the messaging ...
Tue, 7 Feb, 2023 at 6:55 PM
If the original duration of the booking is no longer suited, just let us know and we'll amend the booking for you and refund any additional charges (if ...
Wed, 27 Nov, 2019 at 6:19 PM
