Booking options

Who are the service providers and how can I find one that suits my needs?
The cleaners on our platform are self employed individuals who run their own cleaning micro-business through our marketplace. We use a third party company c...
Wed, 27 Nov, 2019 at 5:45 PM
How much does a cleaning service cost?
That depends! With Helpling UK, all of the self employed providers set their own rates per hour. As a customer, you'll be able to choose your preferr...
Wed, 27 Nov, 2019 at 5:46 PM
What days and times can I place a booking?
You can place a request for any day of the week to start between 7AM and 7PM. As the cleaners are all self employed and we aren't able to guarantee t...
Wed, 27 Nov, 2019 at 5:47 PM
What is the minimum booking duration?
For one off bookings, the minimum booking duration is 3 hours. For recurring bookings, the minimum booking duration is 2 hours.
Wed, 27 Nov, 2019 at 5:48 PM
Which booking frequencies are available?
You have a choice of 3 booking frequencies: one off, fortnightly or weekly. Unfortunately, we do not offer monthly bookings, however, if you and your clea...
Wed, 27 Nov, 2019 at 5:48 PM
There's no provider available at my preferred booking time. What can I do?
As the cleaners are all self employed, we aren't ever able to guarantee their availability, however, there are a few things that could help with your r...
Wed, 27 Nov, 2019 at 5:49 PM
In what cities is Helpling UK available?
Helpling UK is available in many cities including London, Manchester, Glasglow, Bristol, Leeds, Birmingham and Brighton amongst others. To check if we serve...
Wed, 27 Nov, 2019 at 5:49 PM
Which cleaning services are available?
At Helpling, we specialise in standard domestic cleaning. If you're happy to write the cleaner a list, show them around and direct them, our service ...
Wed, 27 Nov, 2019 at 5:50 PM
Does the clean include laundry and ironing?
Laundry is included as part of a domestic clean, however, not all of the providers iron, so you'll need to select that tick box whilst creating your re...
Wed, 27 Nov, 2019 at 5:51 PM