It's simple - the cleaners on the platform all set their own rates. The price you see during the booking process includes their hourly rate as well the percentage we take as a booking booking platform.
There is also a platform support fee per event. The platform support fee includes platform and quality assurance services, such as cleaner liability insurance, email support, online payment processing and booking management.
For a full breakdown of the pricing please see our T&Cs at www.helpling.co.uk/terms.