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Functionalities

Why should I create a customer account?
In order to use Helpling UK, you'll need to create an account to manage your bookings. Your account will allow you to create requests, view your booking...
Thu, 10 Aug, 2023 at 4:43 PM
Where can I download the app?
Please go to https://play.google.com/store/apps/details?id=com.helpling.app.customer&hl=en-GB in order to download the Android app. Please go to https:...
Tue, 7 Feb, 2023 at 5:54 PM
How can I reset my password?
Please click on 'Forgot your password?' in your Login area (or go directly to https://www.helpling.co.uk/users/password/new).  Now enter your email...
Tue, 7 Feb, 2023 at 5:53 PM
How can I change my contact details?
Should your name, email address or phone number have changed, please go to https://app.helpling.co.uk/customer/settings in order to amend those details in y...
Tue, 7 Feb, 2023 at 5:55 PM
How can I change my address?
If you have an ongoing order and you'd like to update your address, please check with your cleaner if it's possible for them to clean in the new loc...
Thu, 10 Aug, 2023 at 4:45 PM
How can I contact my cleaner?
Once you have a cleaner confirmed, you'll be able to contact your cleaner through the messaging tool on your Helpling account - just click on the 'M...
Wed, 27 Nov, 2019 at 5:35 PM