Cancellations up to 48 hours before your appointment will be free of charge but if you are cancelling with less than 48 hours before your next booking, you will be charged with a late cancellation fee:

  • For cancellations between 24-48 hours before your appointment, a fee of 25% of the price applies.
  • For cancellations between 12-24 hours before your appointment, a fee of 50% of the price applies.
  • If the cancellation is made less than 12 hours prior to the cleaning event, your cleaner can charge the full price of the agreed cleaning service.